Policies and Procedures

The following is a list of studio policies and procedures. Jtherapeutics encourage all clients to read through these policies before their first appointment.


Cancellation/Rescheduling:

  • If you need to reschedule or cancel a scheduled appointment, please provide 24- hours advanced notice.
  • If you are running late, please call (508) 556-0952 or email jtherapeutics2018@gmail.com to let us know. You may or may not be able o push your appointment time depending on other client appointments.


Payments:

  •  Payment maybe made in the form of cash, check, Venmo, or credit card. Jtherapeutics accept Visa and MasterCard.
  •  If you choose to pay with cash, please keep in mind jtherapeutics is not able to provide change for large bills.
  • Payment is expected at the end of your appointment.
  • Any returned checks for insufficient funds will incur a $25 processing fee.


Your Visit:

  • Please silence your cell phone during the session, unless there was a prior discussion leaving it on for specific reasons.
  • Respecting the time of the client is a priority. Please schedule your appointment when you can arrive on time. Your massage time begins and ends at the scheduled time.
  • Please note that if you are new client, you will need to arrive 10-15 minutes before your scheduled appointment time to sign the consent form and complete a short medical intake. If you do not arrive early enough to fill out the paperwork, the time it takes will be taken out of your massage. 


Informed Consent and Client Agreement:

  • The massage therapist will only use those techniques within his scoep of practice which he deems appropriate for your treatment.
  • Massage therapy is strictly therapeutic and therefore strictly non-sexual.
  • If you behave inappropriately during the session, the massage therapist has the right to end the massage, and you will be charged the full amount of the appointment. 
  • Therapeutic massage is not a replacement for medical care, diagnosis, or treatment. 
  • Some kinds of massage maybe inappropriate for certain medical conditions and you should inform the massage therapist of your medical history to the best of your knowledge. If you omit anything that leads to negative results, it is your responsibility and not that of the massage therapist.